Privacy Policy for Pathsala - An Online Course Marketplace
At Pathsala, your privacy and the security of your personal data are our top priorities. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with our online course marketplace ("Services"). This policy complies with all applicable data protection laws and regulations, including GDPR and CCPA.
1. What Data We Collect
We collect various types of personal data from you to provide and improve our Services:
· Personal Information: Name, email address, contact details, payment information, and any other data you provide while using our platform.
· Usage Data: Data related to your interactions with our platform, such as course progress, login data, IP address, device information, and browsing patterns.
· Cookies and Tracking Data: Data collected through cookies and similar tracking technologies to enhance your user experience, analyze user behavior, and personalize content.
2. How We Use Your Data
We use your personal data for the following purposes:
· To manage your account and provide our learning services.
· To track and report on your course progress.
· To communicate with you regarding your account or our services.
· To improve our platform and develop new features.
· To comply with legal obligations and protect our rights.
3. Legal Basis for Processing Your Data (GDPR Compliance)
Under GDPR, we process your personal data based on the following legal grounds:
· Consent: Where you have given clear consent (e.g., for marketing communications).
· Contractual Necessity: To fulfill our contract with you (e.g., providing services, processing payments).
· Legal Obligation: To comply with legal requirements (e.g., tax laws).
· Legitimate Interests: To improve our services, prevent fraud, and maintain security.
4. How We Share Your Data
We may share your personal data with:
· Service Providers: Trusted third-party service providers who assist us in delivering our services (e.g., payment processors, customer support). These providers are bound by strict confidentiality agreements and are only authorized to use your data for specified purposes.
· Compliance with Laws: Government authorities or law enforcement if required by law or to protect our rights.
· Business Transfers: Third parties in connection with a merger, acquisition, or sale of assets.
5. Your Rights Under GDPR and CCPA
Depending on your location, you have the following rights:
· Right to Access: You have the right to request access to the personal data we hold about you.
· Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.
· Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data.
· Right to Restriction: You have the right to request the limitation of the processing of your data.
· Right to Data Portability: You have the right to request a copy of your data in a machine-readable format.
· Right to Object: You have the right to object to the processing of your data based on legitimate interests.
· Right to Opt-Out (CCPA): You have the right to opt-out of the sale of your personal data (note: we do not sell personal data).
· Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
6. How to Request Data Deletion
We respect your right to delete your personal data at any time. To delete your data, you can:
1) Self-Service Deletion: You can delete your data or account directly from your Pathsala account settings.
2) Request Assistance: Alternatively, you can request data deletion by contacting our support team at [email protected]. Please provide accurate details to help us locate and process your request efficiently. Upon receiving your request, we will delete your personal data in accordance with our data retention policy and applicable laws.
Note: The right to deletion applies to all users, regardless of their location or age, in compliance with GDPR, CCPA, and other applicable regulations.
7. Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, we securely delete or anonymize it.
8. Security of Your Data
We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. While no method of transmission or storage is 100% secure, we continuously work to ensure the security of your data. It is your responsibility to keep your account credentials secure, and you should notify us immediately of any suspected unauthorized activity.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze user behavior, and personalize content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.
10.Children's Privacy
Pathsala is intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will promptly delete it from our systems.
11.Updates to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly. By continuing to use our Services after any modifications, you signify your acceptance of the updated Privacy Policy.
12.Contact Us
If you have any questions or concerns about your privacy or data security, please contact us at [email protected]. We are committed to protecting your privacy while providing an exceptional online learning experience.