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User Data Deletion Request

User Data Deletion Request - Pathsala Learning Platform

At Pathsala, we are dedicated to safeguarding your privacy and ensuring the security of your personal data. If you would like to have your personal data removed from our learning management platform, please follow the steps below.


Data Deletion Procedure:

  1. Submission of Request: Please complete the user data deletion request form provided on this page. It is important to provide accurate details to help us locate and process your data deletion request effectively.

  2. Identity Verification: To prevent unauthorized access, we will need to verify your identity. You might be asked to provide additional information for verification purposes.

  3. Review of Data: Once your identity is verified, we will review the data associated with your account. This includes information stored in our databases, course progress, and related data.

  4. Data Deletion: After successful verification and data review, we will proceed with the deletion of your personal data from our systems. Kindly note that certain data may be retained in accordance with legal or legitimate business requirements.

  5. Confirmation: A confirmation email will be sent to you once your data has been deleted. Please be aware that the deletion process duration depends on the complexity of the request and our data retention policies.

Important Details:

  • Scope: This data deletion process pertains only to personal data within the scope of Pathsala's privacy policy. It may not encompass data shared with external services or third-party entities not controlled by Pathsala.

  • Legal Considerations: Understand that certain data might need to be retained to fulfill legal obligations or as mandated by applicable regulations.

  • Backup Copies: Copies of data might exist in backups for a limited time. These backups are securely managed and will be deleted as per our regular backup rotation.

  • Irreversible Process: Data deletion is irreversible. Once your data is deleted, it cannot be restored.

  • Need Assistance: Should you have queries or require further assistance regarding the data deletion process, don't hesitate to reach out to our support team at [email protected]


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