At Pathsala, we respect your right to control your personal information. This Data Deletion Policy explains how you can request the deletion of your data and how we handle such requests.
1. User Rights to Deletion
- As a registered user of Pathsala, you have the right to request the deletion of:
- Your personal account details (name, email, profile information).
- Payment and billing records (in compliance with financial and tax regulations).
- Course activity records, messages, and uploaded content (where applicable).
2. How to Request Data Deletion
To request deletion of your data, please contact us via:
📧 [email protected]
Your request must include:
- Your registered email address with Pathsala.
- Verification information (to confirm account ownership).
3. Processing of Requests
- Verification: We may ask for additional information to confirm your identity before processing the request.
- Timeline: Once verified, we will delete your data within 30 days unless retention is legally required.
- Confirmation: You will receive an email notification once your data has been deleted.
4. Exceptions to Deletion
- Some data may be retained for legal, regulatory, or operational reasons, such as:
- Transaction records required for financial reporting and audits.
- Data necessary to resolve disputes, enforce agreements, or prevent fraud.
- Aggregated or anonymized data used for research and platform improvements (which cannot identify you personally).
5. Effect of Deletion
- Once your account is deleted, you will no longer have access to your purchased courses, certificates, or stored progress.
- Deletion is permanent and irreversible. If you wish to use Pathsala again, you must create a new account.
6. Updates to This Policy
Pathsala may update this Data Deletion Policy from time to time. Any changes will be posted on this page with a “Last Updated” date.
7. Contact Us
For any questions or requests regarding data deletion, please contact:
📧 [email protected]
🌐 Pathsala – Online Course Marketplace
✅ By using Pathsala, you acknowledge and agree to this Data Deletion Policy.
